Privacy policy
Last Updated: May 22, 2026
This Privacy Policy describes how Varvora collects, uses, shares, and protects your personal information when you visit our website, use our services, place an order, create an account, or contact us.
Varvora operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a secure and reliable shopping experience.
Our store is powered by Shopify, which enables us to provide our ecommerce services to you.
By using our website or purchasing from our store, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term βpersonal information,β we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment and transaction details
- Order history
- Account login information
- Items you view, add to cart, wishlist, purchase, return, exchange, or cancel
- Customer support messages
- Device information
- Browser information
- IP address
- Website usage and shopping activity
We collect this information only as needed to operate our store, process orders, provide support, improve our services, and comply with legal obligations.
How We Collect Information
We may collect personal information in the following ways:
- Directly from you when you place an order, create an account, contact us, or provide information through our website
- Automatically when you browse our website, including through cookies and similar technologies
- From Shopify and other service providers that help us operate our store
- From payment, shipping, analytics, advertising, or fraud-prevention partners
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders
- Confirm payments
- Arrange shipping and delivery
- Send order confirmations and tracking updates
- Process returns, refunds, and exchanges
- Provide customer support
- Create and manage customer accounts
- Improve our website and shopping experience
- Personalize your shopping experience
- Prevent fraud and protect our store
- Send marketing emails or promotional messages, if you have opted in
- Comply with applicable laws and legal requirements
Payment and Checkout Security
Our store is powered by Shopify, and payments are processed securely through trusted payment providers.
We do not store your full credit card or debit card details on our own servers.
Marketing and Advertising
We may use your personal information for marketing and advertising purposes, such as sending promotional emails, showing relevant advertisements, or recommending products based on your shopping activity.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.
Even if you unsubscribe from marketing emails, we may still send important non-promotional messages, such as order confirmations, shipping updates, account notices, or customer service replies.
How We Share Personal Information
We may share your personal information with trusted third parties only when necessary to operate our business and provide our services.
This may include:
- Shopify
- Payment processors
- Shipping and delivery providers
- Customer support platforms
- Email and marketing service providers
- Analytics providers
- Advertising partners
- Fraud-prevention and security providers
- Legal or regulatory authorities when required by law
We do not sell your personal information for direct monetary payment.
Shopify
Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell products and services to you.
Information you submit through our website may be processed by Shopify to help operate our store, process orders, support checkout, prevent fraud, improve services, and comply with legal obligations.
To learn more about how Shopify handles personal information, you may visit Shopifyβs privacy resources.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Keep items in your cart
- Improve website performance
- Analyze website traffic
- Support advertising and marketing
- Improve your shopping experience
You can adjust your browser settings to refuse or disable cookies. However, some website features may not work properly if cookies are disabled.
Third-Party Websites and Links
Our website may include links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Childrenβs Privacy
Our website and services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in their location. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Maintain customer accounts
- Process returns, refunds, or exchanges
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Maintain business records
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Request a copy of your personal information
- Opt out of certain marketing or advertising uses
- Withdraw consent where applicable
To exercise your privacy rights, please contact us using the contact details below.
We may need to verify your identity before processing your request.
Complaints
If you have concerns or complaints about how we handle your personal information, please contact us first using the contact information below.
Depending on where you live, you may also have the right to contact your local data protection authority.
International Data Transfers
Your personal information may be stored, processed, or transferred outside of your state, province, or country, including locations where Shopify or our service providers operate.
By using our website, you understand that your information may be processed outside your own jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the βLast Updatedβ date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Varvora
Email: support@varvora.com
Phone: +1 636-338-1735
Address: 9045 Highway Dd, O'Fallon, MO 63368, USA
Business Hours: MondayβFriday, 9:00 AMβ5:00 PM CT
Response Time: We usually respond within 24β48 business hours.